Trainee Graduate

Company Name: Surya International Enterprises Pvt Ltd

Job Title: Trainee Graduate

Job Location: Bhubaneswar

Job Type: Full time

Qualification: BBA Or B.Com

Experience: Fresher Or 1 Year Experience

Salary: 2.2 Lpa

Selection Procedure: written Test And personal Interview

Job Summary:

Surya International Enterprises Pvt Ltd is looking for dedicated Trainee Graduate will be responsible for managing and optimizing the collection process using Resco's mobile CRM tools. The role involves handling outstanding accounts, ensuring timely payments, and interacting with clients to resolve payment-related issues. The ideal candidate should have strong communication skills, a detail-oriented mindset, and proficiency in using CRM software to streamline collection activities.

Key Responsibilities:

• Debt Collection: Manage a portfolio of overdue accounts and follow up with clients to collect outstanding payments.
• Resco CRM Utilization: Leverage the Resco CRM system to track collections, document client interactions, and update account statuses.
• Client Interaction: Communicate with clients through phone calls, emails, and in-person meetings to negotiate payment terms and resolve issues.
• Reporting: Maintain accurate records of collection activities, update collection logs, and generate reports for management review.
• Payment Negotiation: Work with clients to establish payment plans, settlements, or partial payments while ensuring the company’s best interests are met.
• Compliance: Ensure that collection practices comply with relevant laws and company policies.
• Collaboration: Work closely with other departments (e.g., Sales, Finance) to resolve issues and facilitate smooth collection processes.
• Performance Metrics: Meet or exceed collection targets set by the company.