Maintenance Resco Team

Company Name: Surya International  Enterprises Pvt Ltd                                            

Job Title : Maintenance Resco Team Member

Location: Tripura

Qualification: ITI

Experience: Fresher Or 1Year Preferd

Salary: Negotiable

Selection Procedure: Phone Call Interview And Personal Interview

Employement Type: Full Times

Job Summary:

Surya International Enterprises Pvt Ltd is looking for dedicated and proactive individual to join our Maintenance Resco Team. The ideal candidate will be responsible for managing and maintaining Resco-based systems, ensuring their smooth operation, troubleshooting issues, and implementing necessary updates and improvements. You will work closely with cross-functional teams to ensure timely and efficient delivery of maintenance services.

Key Responsibilities:

• Perform regular maintenance of Resco-based applications and systems.
• Troubleshoot and resolve system-related issues or performance problems.
• Monitor system performance to ensure optimal operation and user satisfaction.
• Collaborate with development and operations teams to apply patches, updates, and upgrades.
• Work closely with users to identify and resolve issues in the Resco environment.
• Provide technical support to internal teams and users, ensuring quick resolution of any system problems.
• Document system configurations, issues, solutions, and best practices.
• Conduct regular audits of the Resco environment to ensure compliance with company standards and security protocols.
• Ensure that all maintenance activities are completed within agreed-upon service level agreements (SLAs).
• Develop and implement preventative maintenance schedules to reduce downtime.
• Assist with data migration, system integration, and other technical projects as required.
• Support training and mentoring of junior team members as needed.